Description
Rich's Tips n' Rants 3 goes beyond verbal defusing and tackles violence at the social roots of confrontations. Rich shares his insights on why looking at the much bigger picture and dissecting things layer by layer into the origins that trigger social violence brings to light certain facets that enhances one's personal awareness and verbal defusing skills to not only avoid and if necessary, successfully de-escalate a potentially violent confrontation, but how to also increase your abilities to do so without contributing and perpetuating unnecessary violence.
